Organisational level

About Evaluation & Learning at organisational levelIn this page you will find a selection of resources dedicated to the different aspects of Monitoring, Evaluation and Learning practices at the organisational level.

1. Organisational culture and norms


Code of Ethics & Conduct for NGOs. Compliance ManualWorld Association of Non-Governmental Organizations – 2007


Cultural Diversity in your Organisation. Guidance for National Red Cross and Red Crescent Societies on Volunteering in Social Welfare Work  – International Federation of Red Cross and Red Crescent Societies -2004


2. Planning and Decision Making


Action Planning Toolkit CIVICUS. Janet Shapiro



Conflict Analysis Framework: Field Guidelines and Procedures – Global Partnership for the Prevention of Armed Conflict -2015



3. Knowledge Management

Youth organisations as learning organisations: Exploring special contributions and challenges  – Del Felice, C. and Solheim, L. -2011

4. Human resources management



Organisational Management T-kit – Council of Europe and European Commission -2000


5. Financial management


Course Handbook. Practical Financial Management for NGOs- Getting the Basics Right (FM1) Part 2– Management Accounting for Non-governmental Organisations – 2009


6. External relations


Networking and Relationship Building for CSOs


7. General Organisational Assessment tools

reflectIntroductory Guide to Organizational Assessment + Self-Assessment ToolsUniversalia, the International Development Research Center (IDRC), and Fundación Acceso